SMS Terms & Conditions
These terms apply to text messages sent by WaxSpa to customers and other individuals who have given the required consent to receive SMS communications.
Program name and purpose
Program name: WaxSpa Text Messaging. Depending on your interaction with WaxSpa and the consent you have provided, text messages may relate to appointment scheduling, confirmations, reminders, changes, customer inquiries and service follow-ups. Promotional messages, such as specials or offers, will be sent only where separate, appropriate consent has been obtained.
Consent to receive messages
WaxSpa sends SMS messages only in accordance with applicable consent requirements. Providing a mobile number or contacting WaxSpa does not, by itself, constitute consent to receive promotional text messages. Where promotional messages are offered, you must affirmatively opt in. Consent to receive marketing messages is not a condition of purchase.
Frequency and charges
Message frequency varies based on your appointments, communications, and any SMS program to which you have subscribed. Message and data rates may apply. Your wireless carrier may charge you according to your mobile plan.
Opt out — STOP
Reply STOP to any WaxSpa text message to unsubscribe. You may receive one final confirmation text. After your opt-out is processed, WaxSpa will stop sending messages covered by your opt-out unless you subsequently provide new consent.
Get assistance — HELP
Reply HELP to any WaxSpa text message for assistance. You may also call (305) 940-5141 or email WaxSpaZone@gmail.com.
Delivery and carriers
Text delivery depends on carrier networks and other technical factors; WaxSpa cannot guarantee that every message will arrive or arrive on time. Carriers are not liable for delayed or undelivered messages. For urgent appointment changes, please call WaxSpa directly.
Changes to this program
WaxSpa may update these terms or modify its text messaging services. Changes will be reflected on this page. When required, we will request consent again before sending a materially different category of messages. See the Privacy Policy below for details on how we protect mobile information.
Privacy Policy
We value the trust you place in WaxSpa. This policy explains how information provided in connection with our services and text messaging may be used and protected.
Information we collect
When you contact WaxSpa, request a service, schedule an appointment, or communicate by SMS, we may collect your name, phone number, email address, service and appointment details, the contents of your communications, and records of any SMS consent or opt-out requests.
How we use information
We use this information to respond to inquiries, coordinate appointments, provide requested services, communicate service updates, honor messaging preferences, maintain necessary business records, and send promotional messages only where appropriate consent has been provided.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent customer mobile numbers. Text messaging originator opt-in data and consent will not be shared with any third parties.
Service providers acting on WaxSpa's behalf may process information as needed to support communications, appointment systems and message delivery, subject to applicable protections. This does not authorize them to use customer information for their own marketing.
Data protection and retention
WaxSpa takes reasonable steps to safeguard personal information and retains it as reasonably necessary to provide services, document consent and opt-outs, and comply with applicable obligations.
Your choices
Message frequency varies, and message and data rates may apply. You may stop receiving WaxSpa SMS messages at any time by replying STOP or reply HELP for support. To ask questions about your personal information, use the contact details below.
Contact WaxSpa
WaxSpa · 1590 NE 162nd Street, Suite 200, North Miami Beach, FL 33162.
Questions? We're nearby.
Reach our team for help with services or text messaging.
Last updated October 14, 2026. These policies apply to WaxSpa communications and should be reviewed alongside any applicable appointment or booking terms.